Introduction
Oakland (“we”, “us”, “our”) is committed to protecting your privacy when you visit our website and engage with our services. This Privacy Policy explains how we collect, use, disclose, and store your personal information. By accessing or using our website, you agree to the practices described in this policy.
1. Who we are
Business name: Oakland Communities
Email: info@oakland.com.au
Address: 306-312 Payneham Road, Payneham SA 5070
Telephone: 8132 4500
We operate in South Australia and are subject to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What personal information we collect
We may collect the following types of personal information when you interact with us:
- Contact details such as your name, email address, postal address, and phone number.
- Information submitted via forms (for example, our “Register Interest” form and Newsletter subscription) including your preferences like lot size, budget, and timeframe.
- Demographic information and other details relevant to sales enquiries and community developments.
- Usage data such as IP address, browser type, pages visited, and time spent on our website.
- Information collected through cookies and tracking technologies.
3. How we collect your personal information
We collect personal information in the following ways:
- When you complete a form on this website such as “Register Interest” or ‘Download Brochure.’
- When you contact us by email, telephone, or through other communication channels.
- Automatically when you use our website, for example through cookies and analytics.
- From third-party sources where relevant, and only where you have consented or it is otherwise lawful.
4. Why we collect and how we use your personal information
We collect and use your personal information for the following purposes:
- To respond to your enquiries and manage registrations of interest.
- To send newsletters, updates, and information about our developments and services (where you have opted in).
- To provide, operate, maintain, and improve our website and related services.
- To conduct analytics, measure engagement, and tailor our offerings to you.
- To comply with legal obligations, prevent fraud, and protect our rights and property.
- For marketing purposes, where you have provided consent. You can opt out at any time (see section 7).
5. Disclosure of personal information
We may disclose your personal information:
- To employees, contractors, agents, and service providers when necessary for the purposes described above.
- To third-party partners who assist with marketing, IT services, analytics, or hosting.
- When required or permitted by law, or to protect our rights, property, or the safety of others.
We will never sell your personal information to third parties for their marketing purposes.
6. Cookies and tracking technologies
Our website uses cookies and similar technologies to collect usage data, improve functionality, and personalise your experience. Cookies may include session, persistent, and third-party cookies for analytics or advertising. You can disable cookies in your browser settings, but this may affect how the site functions.
7. Opt-out, updating, and access
- If you no longer wish to receive marketing communications, you can unsubscribe via the link in our emails or by contacting info@oakland.com.au.
- You may request access to or correction of your personal information, or ask us to delete it. We will respond within a reasonable timeframe.
- In some cases we may be required by law to retain information, and if so, we’ll provide reasons for any refusal.
8. Data security and retention
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
We retain personal information only as long as necessary for the purposes we collected it for, or as required by law. Once that period ends, we securely destroy or de-identify it.
9. International transfers
If we transfer personal information outside Australia (for example to IT or data-hosting providers), we take reasonable steps to ensure those recipients handle the information consistently with the APPs. We may also seek your consent before transferring data.
10. Links to other websites
Our website may include links to external websites. We are not responsible for the content or privacy practices of those websites and encourage you to review their privacy policies.
11. Changes to this privacy policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date and post the new version on our website. Please check this page periodically for updates.
12. Contact us
If you have any questions or concerns about how we handle your personal information, or to make a request, contact us:
Email: info@oakland.com.au
Phone: 8132 4500
Address: 306-312 Payneham Road, Payneham SA 5070
Last updated: 11 March 2026